Maximise the Impact of Your Membership

a bespoke service

Is your membership organisation ready to elevate member engagement, boost member retention and attract new members with ease?

Maximise the Impact of your Membership is a bespoke training & support programme for large membership organisations that will:

  • Reignite member loyalty

  • Boost retention and

  • Drive sustainable growth

With tailored strategies, proven tools and six months of expert guidance, we will empower your team to deliver measurable results and foster a thriving, engaged membership community.

Unlock the full potential of your membership today with Maximise the Impact of Your Membership!

Are you ready to revitalise your membership?

  • Would you like to forge stronger loyalty from your members?

  • What if it was easier to increase member retention?

  • Do you need to inject a renewed focus on creating sustainable growth?

It’s time to take a fresh look under the bonnet to maximise the impact of your membership.

Let me help you empower your team to foster a thriving, engaged community.

“The work that you do? Game-changing. The way that you do it? In partnership (and always with a smile). The results you deliver? Transformational!”

Dr Rachel Bibby
Director of Membership Experience, IChemE

Why would you want to Maximise the Impact of your Membership?

Taking a fresh look at what’s going on within your membership can bring HUGE benefits.

For example…

  • Reigniting connections with your members helps you to build loyalty that lasts.

  • When you can demonstrate clear value, you keep your members engaged.

  • Having a compelling value proposition allows you to attract new members with ease.

  • Enabling active participation in what you offer ensures your members stay involved and invested.

  • Unlocking the full potential of your resources will deliver more value for your members.

  • Meeting (and exceeding!) your members’ needs helps you create a valuable band of cheerleaders who will happily promote your organisation to their peers.

  • Nurturing a thriving, connected member community will enhance your organisational impact.

I can help you to achieve these outcomes.

“Wow, the impact of working with Rachel has been transformational for my business. She has helped me to generate more sales and bring more money in. Thank you so much, Rachel, you have really boosted my business to new heights!”

Sam Moinet
International Coach and Speaker and Founder of The Educators Coaching Academy

Hi, I’m Rachel and I am known as The Impact Specialist.

I'm a multi award-winning impact expert with over two decades of experience in helping membership organisations, businesses and charities to measure and evaluate their impact.

My passion lies in helping my clients to capture the difference they make to the lives of the people they serve - especially when that difference is something that might feel intangible or unmeasurable.

I support my clients to focus their efforts on the things that deliver the greatest value and impact and help them make important decisions to stop doing the things that are no longer serving them or their audiences.

Here’s what’s involved in the bespoke programme:

  • A free 30-minute Impact Strategy call to diagnose your particular painpoints and set your objectives

  • One day of bespoke, in-person training for 5 members of staff using my proven three-stage approach to Maximise your Impact

  • Access to accompanying tools and templates to help you to get started immediately

  • Six months of VIP support to implement the programme via monthly 90 minute online working meetings

  • Ad hoc email support during business hours

The THREE Steps you need to take to
Maximise the Impact of Your Membership

Book your free Impact Strategy call to diagnose your painpoints

Schedule your in-house bespoke training day and empower your staff to revitalise your membership

Implement your learning and put the techniques into practice with my support

“I would very much recommend Rachel if you wish to assess your impact. Her analysis and insights are shaping how I think about my business and how I structure it, as well as providing me with crucial client feedback! Highly recommend!”

Kara Stanford
Founder, The Marketing Spaces

By the end of the project, you and your staff will …

  • Know what impact is (and what it isn’t!)

  • Recognise why focussing on impact is a membership’s secret weapon

  • Have a strategy in place to demonstrate the measurable difference your membership makes to its members

  • Be confident about the elements of your membership that deliver the greatest value

  • Know how to ensure that members needs are met and exceeded

  • Be empowered to create a stronger sense of community within and beyond your membership

  • Feel confident about the future!

But what if you DON’T invest in my help?

I don’t have a crystal ball, but I do know that if you allow things to stagnate, your membership cannot thrive.

‼️ Members who don’t feel connected to you lose their loyalty.

‼️ Members who don’t see the value in staying cancel their subscription.

‼️ Growth plateaus, and you miss opportunities to attract new members.

‼️ Resources, tools and services you invested time & money in go under-used.

‼️ Members who find themselves feeling unmotivated or disengaged won’t champion your organisation to potential new members.

Get in touch now to book a FREE 30-minute Impact Strategy 1:2:1 call with me to explore your current challenges and map out exactly what you want to achieve.

What’s inside the training?

Your bespoke training day will cover the following topics, tailored EXACTLY to your organisation’s priorities, challenges and starting point:

1️⃣ What is impact and why does it matter?

2️⃣ Why would you want to know your impact and what can you do with impact evidence?

3️⃣ The three-step process to maximising the impact of your membership

4️⃣ How to fully understand your members’ needs

5️⃣ How to establish how your members’ behave

6️⃣ How to understand your members’ experience

7️⃣ What next? How to maximise your impact.

This is for you if…

✅ Membership of your organisation is an ACTIVE CHOICE

✅ You care about your members and want to deliver the highest quality experience for them

✅ You care more about delivering an impact than focusing on numbers

✅ You are ambitious about where you want to take your membership

✅ You are willing to REALLY listen to your members

✅ You are prepared to hear the truth about their experiences AND to potentially make changes as a result

✅ You would benefit from a fresh perspective and an injection of energy into your organisation

This is not for you if…

❌ You think you know what your members need already

❌ You have never got any spaces in your membership that need filling

❌ You aren’t prepared to ask for feedback in case some of it might be hard to hear

❌ You don’t need to prove the value of your membership to new people

❌ You are not focussed on creating sustainable growth

FAQ’s

  • Prices start at £2,500 plus VAT.

  • Your bespoke training day can be attended by up to 5 people.

    If you wish to bring more staff, you are very welcome to do so for an additional per-person charge.

  • The training day will start at 10am and will run until 4pm, with plenty of breaks to ensure that attendees remain energised and engaged.

  • Ideally the training day will be delivered in person, in your offices, to encourage as much interaction as possible.

    If however this is not possible or does not suit your team's working arrangements, it can be delivered virtually instead.

  • Your training day will be supplemented by a series of practical tools to enable you to put your learning into practice AND six months of implementation support.

  • You will have a VIP 90-minute online working session each month AND unlimited email support within business hours (subject to a fair use policy).

  • Simply click the button below to schedule your free 30-minute Impact Strategy session, during which we will diagnose your needs and set your objectives.

    Once you are happy to go ahead, you will be sent a contract to sign and will pay a 50% deposit to secure the project.

    Work will then begin to prepare your bespoke training day which we will deliver at the earliest possible date.